The Nigerian Communications Commission (NCC) on, Wednesday, took its Consumer Conversation to Ibadan, the Oyo state capital.
The commission sensitized market men and women at the Bodija International Market, Ibadan on various issues which has to do with communication.
While speaking, the Head of the Consumer Affairs Bureau of NCC, Banji Ojo said the commission brought its sensitization to the market having observed that market men and women do find it difficult to leave their shops to attend most of their programs.
He added that bringing this to their doorsteps will afford them the opportunity to know more about communication and to lodge their complaints.
He said that the commission has a duty and right to protect the interest of the consumers at all times.
His words: “What we are doing in NCC now is to take the enlightenment of our consumers to the rural areas. Starting with the markets although, it is not a new thing. This particular conversation is called market conversation.
“Today we are talking about how to make use of your data. Not just to talk about it, we asked our people what their challenges are. Whatever it is, we have to find solutions to it
“A lot of them have asked us several questions and it is our responsibility to find solutions to them and to ensure that we protect our consumers”.
Ojo also urged members of the public including traders and market leaders to report vandals to the commission or security agencies.
He said this will help to reduce cases of vandalisation across the country.
“The Nigeria Police is the overall security agency in Nigeria, but we have an MOU as well with the NSCDC. If there is any vandal or vandalisation you see, please report it to the police. Please, remember that the police know how to protect your interest.
“However, if you are scared, we have a platform that is for complaints alone. If you are scared, that platform is toll-free. If you can lodge your complaints through that, we will pick it and nobody will know your identity. That is the essence of some of these platforms.
“So, market women and men, you are free to protect the infrastructure because, without the infrastructure, you cannot make that call you intend to make.”
Presence at the event were the Babaloja in General of Oyo state, Sumaila Aderemi Jimoh and Iyaloja of Bodija Market, Sikiratu Adebayo Tantolohun among others